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1 1 Step 1 : Incident Reporting Notify your agent, broker or EQI about the incident immediately. 2 2 Step 2 : Incident Reporting to the Police Notify the police immediately and submit a copy of the police report to us. 3 3 Step 3 : Download Claim form Download the claim form within 7 days of the incident and submit the completed form to us within 14 days. 4 4 Step 4 : Additional supporting documents Provide us full details of the loss, including the full value of each article lost supported by documentary proof.